Spa Etiquette /Booking terms and conditions
CANCELLATION POLICY: We require 24 hours notice to change or cancel your reservation. Reservations made within the 24 hour period are confirmed and cannot be changed or cancelled. You are respectfully advised that the full treatment cost will be incurred if less than 24-hours notice is given of an appointment postponement or cancellation. Failure to arrive for an appointment will incur the full charge of the treatment.
Please arrive at least 15 minutes prior to your scheduled appointment time. A late arrival will reduce the duration of your treatment.
Please inform us if you suffer from allergies, sensitivities, high blood pressure, diabetes, a heart condition or any other physical ailments or injuries at the time of your reservation to allow the best possible treatment experience for you. We have treatments designed specifically for expectant mothers. Please notify us when making a reservation if you are pregnant and we will guide you through the treatments suitable for you.